Dalkia fully shares and respects the following values of the Veolia Environnement group:
Focus on the customer
We are constantly listening to our clients' requirements and expectations and work to meet them in a serious and professional manner. We endeavour to always anticipate our clients' needs and to adapt our services accordingly. In this way, we develop long-term and professional customer relationships.
We are aware of our responsibility to improve our clients' quality of life through the services that we provide for them. We never forget the social and societal dimensions of our activities. We expect all of our employees to take full responsibility for the decisions they make as part of their work.
We offer our clients modern energy solutions that have a bearing on people's everyday life. Thanks to innovative technologies, we are able to provide our clients with top-quality services. This is our added value.
Investment activities with an emphasis on the optimum use of funds. The trust that we have earned from our clients helps us to consolidate our market position, thus laying the foundations for the company's long-term development.
We bring together individual interests for the common good, with a view to creating a company in which everyone shares their knowledge and experience. Each success is a shared victory for us all.